Driving retail loyalty through differentiation

As tcc global’s latest UK loyalty study confirmed, consumers are bored of generic, identikit loyalty programmes. Astonishingly, only six per cent of the shoppers we interviewed said they would stop shopping at a store if it ceased to offer a loyalty card.

Loyalty Reimagined: UK Grocery

We’ve previously published the global summary of this research and now we turn to look at the UK market in greater detail.

Does loyalty still exist in grocery retail?

From Amazon and Alibaba to Walmart and Aldi, the industry is constantly evolving to meet changing consumer needs and offer a competitive edge.

Four things we learnt from Loyalty Reimagined

Loyalty Reimagined treated us to two days of fascinating insight from some of the foremost retail leaders, analysts and commentators working today. Here, we pick out four of the key learnings from our guest speakers.